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Gaurav
Plainview, New York
December 2025· Stayed a few nights
"We loved Claire’s home! Our group felt very welcome and comfortable, and it was perfect that each room has its own bathroom and no one had to fight over the best space because each room was equal. It felt like a private oasis for us. The host was very responsive and helpful with providing recommendations and booking cars or restaurants. I would love to return next time I visit Tulum!"
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Nicholas
New York, New York
December 2025· Stayed a few nights
"We had a fantastic stay! The house is located on a quiet, peaceful street but is also very convenient to both the town (La Veleta in particular) and the beach area. We really enjoyed the beautiful private pool! The house itself was very comfortable, clean, and the hosts were great with communication and giving us good recommendations. Would definitely come back!"
December 2025· Stayed a few nights
"Had a great stay here. Claire was an awesome host and I would gladly visit again."
November 2025· Stayed a few nights
"really great experience with the host and space itself!!"
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Ugonna
Maryland, United States
June 2024· Stayed a few nights
"Clemence was a great host. She made my group feel welcome at every moment from check-in to check-out. We originally booked Casa Zorro. The home looks even better than the pictures. However, there was a leak in the kitchen ceiling due to the excessive rain during our stay in Tulum. Clemence immediately fixed the situation by placing us in another home (Casa Sueno). I appreciated her flexibility and responsiveness. She was always willing to help – even responding to a 6:00am text asking for jumper cables to start our rental car! Overall, she was a great host, and I would book another stay in any of her properties. One thing to note about this area is that the road to the Airbnb is bumpy. I would suggest renting an SUV or getting a personal driver as taxis do not come to this area."
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Roberto
11 months on Airbnb
January 2026· Group trip
"Everything is great"
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Justine
Minneapolis, Minnesota
March 2024· Stayed with kids
"We had a great time staying at Claire’s house. She was an extremely responsive host and was there to welcome us our first night. Would definitely recommend a good car to get to the house as the roads were challenging. We loved the house and we felt very comfortable and safe in the area. Claire had great recommendations for things for our family to do during our stay. This place was perfect for our family to spread out. Would recommend!"
August 2023· Group trip
"Beautiful house in the jungle. Worked perfectly for my group of 7. We rented a vehicle so taxis were not a problem for us, but the house was initially hard to find. The pool was very refreshing after a day of outdoor activity. Clemence greeted us upon arrival was super friendly and gave us very helpful suggestions. Loved my stay in Tulum and would recommend!"
January 2024· Stayed one night
"I was so happy that I found this place for our girls trip! The owners and Clemence the property manager were very responsive. Instructions were clear and easy to follow. We loved the pool and the photo shoot opportunities with the window! As a girls trip, safety was very important but we felt safe at all hours and having the gate really helped with that. Clemence was able to help organize a private dinner with a chef (Mos!) who cooked an amazing meal in the kitchen. Once we got used to the location it was a very easy drive to downtown, stores, restaurants and the beach. Overall it was a relaxing and enjoyable trip and we will definitely be back!"
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Yetunde
Los Angeles, California
June 2023· Stayed about a week
"Casa Zorro was a gorgeous spot. Pool was incredible! First night we got private dinner with a chef the host recommended. It was one of our favorites during our trip. Claire and the rest of the team were really responsive when we needed to adjust our stay. They are really accommodating and kind hosts! Only things to note are: • The living room was difficult to cool because of the high ceiling. expect to hang out by the pool during the day and in the living/dining area at night. The bedrooms stayed cool however! • The home is gorgeous but a little out of the way. I’d definitely recommend getting the car so you can get around easily without a bit of a long walk Other than that Casa Zorro was great!"
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Chiquana
Tennessee, United States
July 2023· Group trip
"There are a lot of positive and unfortunately a few negative about this property. Pros- The host was very attentive and answered any questions we had prior to our stay. They even brought things to me like a radio and bugs spray. The chef that was recommended was amazing. He was very friendly and food was great! The Airbnb was aesthetically pleasing! Beautiful home! Cons- The air in the common space felt non existent during the days. It was unbearable to sit in the common space during the days. Also the hallways were hot and humid. While it was cool in the bedroom, it was uncomfortable exiting the bedroom into extreme heat once exiting out of the bedroom. We saw so many extremely large spiders all over the home. I understand we were in the jungle but this alarming considering spiders could bite and possibly be poisonous. I will also note that the location wasn't idea for my family. This has the potential to make or break your trip and it almost ruined ours due extreme taxi cost."
April 2023· Group trip
"Clemence was an incredible host! Our party of 6 enjoyed the space daily - it was so nice to have a home base to just lounge and relax in. How has no one talked about the party lights in the pool?! The house is a clear labor of love for those looking for a home base to explore Tulum. Rent an suv! It’s needed to get around. Clemence will answer any of your questions. We hired a private masseuse and housekeeping on two occasions. We felt safe at all times, and feel so blessed to have reconnected with our souls for a week. Not recommended for someone who isn’t flexible since it’s a bit far from everything - but we found ourselves falling in love with the little town ten minutes away and only went to the beach strip once. There’s SO much to do in the area. Support local where you can or have a good time on your own terms - but know this is a perfect group home!!! We can’t wait to come back someday! Thanks Clemence!"
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Will
Boston, Massachusetts
January 2024· Group trip
"Really nice place! The road is a bit bumpy but totally worth it! A great host!"
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Toiell
Greenville, South Carolina
January 2023· Group trip
"Claire was an amazing host. She was super responsive, very helpful with connecting us to drivers and even booked my birthday dinner reservation for me. The place was beautiful and looks even better in person than the photos. The location is pretty secluded which my group preferred because we wanted privacy. I would 100% recommend."
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Rachel
Philadelphia, Pennsylvania
October 2022· Stayed a few nights
"Claire’s house is AMAZING! It’s the perfect jungle getaway. We loved that it was away from everything and that we could only hear the sounds of the birds. Claire made it so easy to find and her communication was great. The house had everything we needed, and the pool was so cool. Great design and incredible value!"
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Alexa
San Diego, California
April 2022· Group trip
"Wendy at Greenwood was AMAZING! She helped coordinate all of our activities before our arrival, which made everything stress free. Our stay at Casa Zorro EXCEEDED our expectations. The house was amazing, the pool was even more amazing. Especially after a hot day on the town. Cant thank our concierge service enough for making our entire experience so incredible. Would stay here again in a heartbeat! Thank you!"
January 2022· Stayed a few nights
"Our group loved our stay at Claire's house! The house and the pool area are beautiful, the bedrooms were very comfortable, and everything was as pictured. The hosts were responsive and easy to communicate with. We would definitely recommend this house to any group visiting Tulum, especially those who prefer to be in a bit of nature and tucked away from the bustle of the town. We hope to come back!"
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Frederic
12 years on Airbnb
November 2024· Stayed about a week
"The house is accurate to the photo , very well arranged spacious"
March 2023· Group trip
"We had an amazing stay, Clémence was so responsive and the place was perfect for our ladies trip! Will definitely stay here again in the future!! Clémence thank you for coming to rescue us when we got turned around!"
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Arianna
San Diego, California
February 2023· Group trip
"This home is perfect for a group. We spent my bachelorette weekend here. The house has everything you need. The pool and outdoor space is beautiful. Location is a bit far from the beach town, but the host recommended a great taxi company that was reasonably priced and felt safe the whole time."
November 2022· Stayed a few nights
"Had an amazing stay. A true jungle experience, located only 10 min from downtown Tulum & 15 min from the beach. Great location in a developing neighborhood, and awesome hosts who were very accommodating. Thank you guys!"
November 2022
"We had a great time staying here - a very helpful host, and a stunning home. The area is fairly new, so the road is a little bumpy to get to right now - however, it's so nice to be outside the hustle and bustle of a busy Tulum Beach or Centro."
August 2022· Group trip
"Beautiful home with an amazing responsive team that’s always there to help, your located roughly 10 min off the main roads into the jungle so the roads are a bit bumpy and the bugs are present, however the house is beautiful and team was great!"
February 2022· Stayed one night
"Claire’s home is beautiful and had everything we needed for a relaxing and incredible trip to Tulum. Our host was so accommodating and helped with recommendations for restaurants and booking, making our time there stress-free. The location was perfect- we rented ATVs which provided a really unique and fun way to see Tulum. The rooms were very comfortable and we appreciated that all have their own beautiful bathrooms and outdoor spaces. WiFi was super fast and they have two networks for you to use. Thanks for everything, we’ll be back!"
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François
8 years on Airbnb
August 2023· Stayed a few nights
"Great place, quiet, relaxing and providing everything a vacationer needs. Clémence was great to greet us and gave us good advice as well as very good places to visit!"
August 2023· Stayed a few nights
"The accommodation in Casa Zorro has been exceptional. It is located in a very quiet area near downtown Tulum and where there is nature surrounding the house. The house exactly matched the description being very spacious and comfortable to stay in. It is also very well heated for the hot days you did in Tulum and with the pool in the center of the house, which allows you to be very close to the outbuildings. The only thing to take into account is that the paths to get there are some potholes so it is convenient to go slowly, especially at night since there is not much visibility."
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Cory
Williamsport, Maryland
September 2022· Stayed a few nights
"This house is absolutely AMAZING and we had a wonderful time staying there. It felt like home—but a really luxurious, beautiful version of home in a gorgeous tropical setting. The bedrooms were SO nice, and each one had its own full bath! It’s hard to overstate how special it was to have our own gorgeous pool inside a walled courtyard with trees and the sky above us. We also made use of the large kitchen when we didn’t feel like going out. The garden courtyards off some of the bedrooms were so cool. Our host was incredibly responsive, helpful, and kind throughout the entire process. We are recommending this place to all our friends and family, and we can’t wait to come back to stay at Casa Zorro again! Thank you again!"
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Leah
San Diego, California
March 2022· Stayed a few nights
"This house is amazing! The beds are comfortable, everything was clean, and we never had any issues with hot water or electricity/air-conditioning (as I’ve read about with other Airbnb’s in the area). The pool is absolutely beautiful! Hosts were communicative and helpful with everything. We loved that there was no TV (because why?!) but also just a note to bring a Bluetooth speaker if you want to listen to music! The location is also a bit off the beaten path (but probably not for long as there’s a lot of new construction going up in the area - an entire road on the route was paved during our 4 day stay), so just be prepared for a bit of a bumpy ride to get there - but well worth it!"
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Brianna Shaine
5 years on Airbnb
December 2022· Stayed a few nights
"Let’s start by saying the space exceeded expectations! The house is BEAUTIFULLY designed and decorated. So spacious! Our hostess was so accommodating by providing a driver to and from the airport, ATVS, and recommendations for local spots and she was sooo sweet & friendly. The house felt safe and secured. We truly enjoyed the pool and kitchen area and took pictures alll over! What we weren’t aware of was the location of the home. Though it didn’t ruin the experience it is worth noting! Each ride was $45 USD PER way which adds up veryyyy quickly. It’s also down a roughly 10 min bumpy road (a lot of drivers didn’t want to take us or ended up charging us more) All in all, we would DEFINITELY come back to stay and recommend it to others! We ❤️ Casa Zorro"
December 2022· Stayed a few nights
"Clémence was at the Location even when arriving late. Due to the matter of fact that in this area, project development is going on and workers are sleeping on the streets and inside tents along the street, she assured us safety and no harm by any means, even as when arriving late, it first seemed a bit spooky. On the first day with day light, we saw that there is nothing to worry about as it is a friendly area, just workers around, as they live too far away from there work in order for the to go home after each day of work. You have to say that it’s 100% different from Europe, but what do you expect? The house and Amnesties are all in perfect shape and the king size beds and beautiful interior along the living areas and bathrooms, are welcoming just as any 5 star Hotel. Everything of this house was in perfect shape and Clémence was there whenever needed! She took great care and helped with recommendations. I would 100% recommend the house &an SUV as the streets are very bumpy!"
February 2022· Group trip
"The Villa was beautiful and clean! The host and Manuel were very nice and responsive. Thank you!"
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Anastasija
New York, New York
March 2023· Group trip
"Wonderful place, wonderful host!!! Enjoyed our stay very much!"
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Jazmin
Mexico City, Mexico
May 2023· Group trip
"The house is gorgeous and Clemence is very friendly!"
February 2023· Stayed with kids
"Awesome host! Beautiful place"
February 2023· Stayed about a week
"From the center of Tulum, count 5-10 min by car on a "Bumpy" path to access the villa. Peacefully lotie in a small corner of jungle, Villa Zorro exactly matches the photos. Very well suited for a family or couples of friends with the 4 bedrooms and their own bathroom. The sleeping area is well separated from the living space. The bedding is excellent and the air conditioning is quiet. Pleasant terrace to sip the Margaritas under the stars. But the real plus of this villa is the host: Clemence. Which was just AWESOME! Responsiveness, accuracy, sense of service, good taste and warm plans."